Contact Us & FAQ

Email: Orders@Tuck-ins.com

Phone: 215-839-6492‬  



 

How long does it take for my order to ship?

We ship through UPS and orders take about 3-6 business days to ship and then about 1-3 days to be delivered. If you would like expedited shipping, send us an email at Orders@Tuck-ins.com!

Where can Tuck-ins be shipped?

Through our website, we do not ship outside of the continental United States. For shipping to other areas, send us an email at Orders@Tuck-ins.com with your address, we can get you a quote on shipping. We cannot ship to P.O. boxes! 

What is the shelf life of Tuck-ins?

Tuck-ins are best enjoyed right away from when you get them! If you don’t plan to eat them right away, they last 2 weeks sitting out or you can freeze them for up to 14 weeks! All you need to do is let them thaw for an hour at room temperature before you enjoy. Look out for a sheet in your delivery with a date to eat or freeze by!

How long are the Tuck-ins sticks?

The sticks on the Tuck-ins are about 12 inches long and all orders come with Extender Pieces which provide an additional 12 inches for safer roasting. 

Are there discounts for large orders?

Yes! Order over 75 units are subject to bulk discounts. If you are interested in placing a bulk order, please contact us via the below form! Also, check out our Events page here!

How do I order custom labels for my order?

Fill out the form below and let us know some details and a Tuck-ins Team Member will get back to you within 24 hours! Also, check out our Events page here!

What is your return policy?

Since Tuck-ins are a food item, we do not accept returns, however, if an order is damaged or incorrect, we would be more than happy to refund the purchase and/or resend the items. 

Do any of the products contain tree nuts or peanuts?

All the flavors are made in the same facility as tree nuts and peanuts even though none of our products contain them after August 1. See Nutrition Facts Here: 

Classic S'more

Cookies & Cream

Peppermint

Gluten-Free / Vegan Classic